Havering Council admit to technical error and apologise after entire car parks given parking fines despite residents payments.

Havering Council have admitted that there has been a technical error with the council’s data system that saw two entire car parks handed parking fines despite residents having paid to park.

On Friday 19 April, a council owned car park in Collier Row saw a parking warden ticket every vehicle in the car park with angry residents showing the warden that they had clearly paid. The warden once again stated ‘he didn’t care’ and that residents had to appeal.

Last week, a car park in Billet Lane was also ticketed despite residents there having paid as they watched a performance at the Queen’s Theatre.

There have also been numerous other incidents across the borough of residents paying to park and having then been issued with parking charges.

Andrew, from Romford, was given a parking ticket even though he had paid and told the Havering Daily:”Not only are residents angry, they are fed up with the very rude attitude these wardens have. They clearly don’t care and just tell everyone to appeal even though they have seen that people have paid.

“What other job allows people to be so rude and abrupt when they know they are in the wrong? Surely they could realise that there was a fault when an entire car park shows as not having paid? You would understand several vehicles, but an entire car park? Come on.”

Andrew also worries that not everyone will appeal and some will pay the fine despite having paid to park.

“Not everyone will go through the appeal process as so many think it is pointless appealing as they don’t even get looked at. More money will be made from us, us who are paying for the shortfalls in the council’s budget.”

A spokesperson for Havering Council told the Havering Daily:

“We are aware of instances where customers have paid for parking sessions but have been issued with parking tickets . This was due to a technical error with our data systems which has now been resolved.

“Customers are advised to appeal against the tickets if they feel it has been issued incorrectly. The information on how to do this is included on the reverse of the ticket.

“We apologise for any inconvenience caused to our residents.”

Support Local Journalism
We at The Havering Daily appreciate your support of quality journalism. Your generous donation, no matter the size, allows us to continue bringing unbiased and informative news to the community. Your contribution helps us maintain our independence and allows us to continue providing high-quality journalism. Thank you for valuing the work we do and for supporting our mission

Thank you

Stay up to date with all of our latest updates and content by following us on our social media accounts!

We have created community pages where we will share our up-to-date stories happening in the area. Add the area closest to where you live.