Last updated: 07/07/2026
The Havering Daily is an independent local news publication covering Havering and surrounding areas.
This Privacy Policy explains how The Havering Daily collects, uses and protects personal information when people visit our website, contact us, submit stories, advertise with us, use our forms, register for events, submit lost or found pet reports, sign up for updates, interact with our services, comment on content, receive emails from us, or otherwise communicate with us.
For the purpose of this Privacy Policy, “The Havering Daily”, “we”, “us” and “our” means The Havering Daily Ltd, trading as The Havering Daily.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Email: advertise@thehaveringdaily.co.uk
Website: https://thehaveringdaily.co.uk
- The personal information we collect
We may collect and process personal information in the following ways.
Information you give us directly
This may include:
Your name
Your email address
Your phone number
Your business or organisation name
Your job title or role
Your postal address, where relevant
Information you provide through contact forms
Information you provide when submitting a story, comment, press release, photograph, video, letter, opinion piece or community notice
Information you provide when making an advertising enquiry
Information you provide when purchasing advertising, sponsorship, subscriptions, memberships, donations or other services
Information you provide when registering for an event
Information you provide when submitting or managing a lost pet, found pet or sighting report
Information you provide when signing up for email updates, alerts, reminders or marketing preferences
Information contained in emails, messages, documents or attachments sent to us
Information collected automatically
When you visit our website, we may collect limited technical information, including:
IP address
Browser type and version
Device type
Operating system
Pages viewed
Time and date of visit
Referring website or link
Approximate location based on IP address
Cookie and consent preferences
Advertising, analytics or performance data, where consent has been given where required
Security logs, error logs and anti-spam information
Information about how you interact with forms, buttons, links, emails or website features
Information from third parties
We may receive information from third parties, including:
Public bodies
Community organisations
Businesses
Police, fire, ambulance or other public services
Elected representatives
Press officers and communications teams
Members of the public
Social media platforms
Advertising, analytics, payment, email, mapping, hosting or website service providers
Event organisers, sponsors or partners
People who submit information to us about a news story, event, lost pet, found pet or community matter
We may also use publicly available information where relevant to journalism, public interest reporting, advertising, business administration, event promotion, community services or legal compliance.
- How we use personal information
We may use personal information to:
Respond to enquiries
Assess, verify and publish news stories
Contact people about stories, comments, interviews or submissions
Process press releases, opinion pieces, letters and community updates
Manage advertising enquiries, bookings and campaigns
Provide advertising, sponsorship, promotional or business services
Manage subscriptions, donations, payments or supporter relationships
Operate, maintain and improve our website
Understand how readers use our website
Display and measure advertising
Protect the security of our website and services
Moderate comments, submissions or user-generated content
Comply with legal, regulatory and editorial obligations
Handle complaints, disputes or legal claims
Keep records of consent, preferences and communications
Manage event listings, event bookings, registrations and attendee communications
Operate lost pet, found pet and sighting services
Send service-related emails, reminders, verification links or status updates
Manage marketing preferences and unsubscribe requests
Create, schedule or publish social media posts connected to website services, advertising or community campaigns
Generate analytics, reports and performance information for internal use, advertisers or partners where appropriate
- Journalism and public interest reporting
The Havering Daily publishes news, features, opinion, community updates and public interest reporting.
Where personal information is used for journalism, we may rely on rights and exemptions that apply to journalistic activity under UK data protection law where appropriate. This may include processing personal information where it is in the public interest to investigate, report, publish or archive news and information.
We take care to consider accuracy, fairness, privacy, public interest and editorial standards before publication.
Editorial content may remain published as part of the public record unless there is a legal, regulatory, editorial or public interest reason to amend, remove or restrict it.
- Our lawful bases for using personal information
We only use personal information where we have a lawful basis to do so.
Depending on the circumstances, we may rely on:
Consent
We may rely on consent where you have clearly agreed to a specific use of your information. This may include non-essential cookies, some marketing communications, push notifications, certain forms, optional alerts, or specific permissions.
You can withdraw consent at any time.
Contract
We may use personal information where necessary to provide a service you have requested, such as advertising, sponsorship, paid promotion, event registration, subscriptions, payments, boost services or other commercial arrangements.
Legal obligation
We may use personal information where necessary to comply with the law, regulatory requirements, tax records, accounting obligations, court orders, complaints handling or other legal duties.
Legitimate interests
We may use personal information where we have a legitimate interest and where your rights and freedoms do not override that interest.
This may include:
Running and improving our website
Responding to enquiries
Managing business relationships
Protecting website security
Preventing fraud, spam or misuse
Keeping basic business records
Measuring general website performance
Handling complaints or disputes
Promoting our services to business contacts where lawful
Operating community features such as events, alerts or lost/found pet reports
Managing service-related communications
Understanding whether advertising or website features are working effectively
Public interest and journalism
Where appropriate, we may process personal information for journalism, publication, archiving, freedom of expression, public interest reporting and related editorial purposes.
- Cookies and similar technologies
Our website uses cookies and similar technologies.
Cookies are small files stored on your device. Similar technologies may include local storage, pixels, tags, scripts, browser storage, consent records, push notification tokens and other technologies that store or access information on your device.
We use:
Strictly necessary cookies and storage
Cookie consent storage
Security and website functionality technologies
Analytics cookies, where enabled
Advertising cookies and similar technologies, where enabled
Embedded content and social media technologies, where used
Form, event, lost/found pet, payment or account-related storage where needed
Visit count, prompt dismissal or preference storage where used
Non-essential cookies and similar technologies are only used where consent is required and has been given.
We use a cookie consent tool to remember whether you have accepted or rejected non-essential cookies. This may store your consent status, consent version, timestamp and related preference information in your browser so we can respect your choice and avoid showing the same notice repeatedly.
You can reset your cookie preferences at any time by visiting our Cookie Policy or using the “Reset cookie preferences” option where available.
For more information, please read our Cookie Policy.
- Advertising and local journalism
The Havering Daily is free to read because advertising and commercial support help fund our local journalism.
We may display advertising on our website. Some advertising may be contextual, meaning it is based on the page or content being viewed. Some advertising or analytics technologies may involve cookies or similar technologies and will only be used where consent is required and has been given.
We may collect aggregated advertising performance data, such as impressions, clicks, page views, link clicks, campaign source information or enquiry information. Where possible, this is used in a way that does not directly identify individual readers.
Where a reader contacts us about an advertiser, offer, event, service or sponsored feature, we may use that information to respond, manage the enquiry and, where appropriate and lawful, pass the enquiry to the relevant advertiser or partner.
We do not sell personal information to advertisers.
- Repeat-reader, support and donation prompts
We may use tools that show support, donation, subscription, membership or advertising-funded access messages to readers who visit the same article or website repeatedly.
These prompts are intended to help support independent local journalism. They may use cookies or local storage to remember visit counts, prompt dismissals, timestamps or related preferences.
Where such storage is strictly necessary to provide a requested service or remember your preference, it may be used without separate consent. Where it involves non-essential tracking or advertising-related purposes, consent will be requested where required.
- Story submissions, photographs and videos
If you submit a story, photograph, video, document or information to The Havering Daily, we may use the information to assess, verify, investigate, edit and potentially publish a story.
Please do not send sensitive personal information unless it is relevant and necessary.
If you send us photographs or videos, you confirm that you either own the rights to the material or have permission to share it with us. You also confirm that you understand we may contact you for further details.
We may retain submitted material for editorial, archive, legal or record-keeping purposes.
Where photographs or videos include other people, children, private homes, vehicles, identifying locations or sensitive circumstances, we may need to make editorial decisions about whether and how that material is used.
- Comments and user-generated content
If comments or user-generated content are enabled, we may collect the information you provide, including your name, email address, IP address and comment content.
We may use this information to moderate comments, prevent abuse, manage spam, respond to complaints and comply with legal obligations.
Comments or user-generated content may be visible publicly if published.
- Contact forms and enquiries
When you contact us through a form, email, social media message or other communication channel, we use your information to respond to your enquiry and keep appropriate records.
This may include enquiries about stories, advertising, complaints, corrections, events, partnerships, lost/found pets, community services or general website matters.
- Events and event registrations
If you use our event listings, event calendar or event registration features, we may collect and use information such as:
Your name
Your email address
Your phone number, where required
Your organisation or business name, where relevant
The event you are interested in or have registered for
Ticket, attendance, payment or booking information
Dietary, accessibility or other information you choose to provide
Messages sent to us or the event organiser
Confirmation, reminder and attendance records
We use this information to manage event listings, process registrations, contact attendees, provide event updates, manage payments, prevent misuse, keep records and support event organisers.
Where an event is run with or by a third-party organiser, sponsor, venue or partner, we may share relevant registration or enquiry information with them where necessary to manage the event or respond to your request.
- Lost pets, found pets and sighting reports
If you submit a lost pet, found pet, sighting or related report through our website, we may collect and use information such as:
Your name
Your email address
Your phone number, where provided
Pet details, including name, type, breed, colour, description and photographs
Last seen, found or sighting location
Map pin, road, town, postcode area or approximate location information
Date and time of the report, sighting or update
Messages, notes or updates you provide
Verification, owner access, report status and reminder records
Marketing preferences linked to the report, where applicable
Boost, poster, payment or social sharing information, where used
Some information may be displayed publicly on the website to help reunite pets with owners. This may include pet details, photographs, approximate location, sighting information, public report status and public contact or action buttons where enabled.
We try to avoid publishing unnecessary private information, such as full home addresses, private phone numbers or exact personal location details, unless you have chosen to provide them for publication or there is another lawful reason.
Owner, finder or spotter contact details may be used privately to verify reports, send report links, provide updates, send reminders, manage sightings, prevent misuse, handle disputes and administer the service.
If you provide a map pin or location, this may be used to show an approximate area publicly or privately depending on the report type and service settings.
- Pet report reminders, status updates and boost services
If you create or manage a lost/found pet report, we may send service-related emails such as:
Verification emails
Owner access links
Sighting alerts
Status reminders
Still missing, found, reunited or archive prompts
Poster or sharing reminders
Boost confirmations
Payment confirmations or failure notices
Administrative notices about the report
These are service-related messages connected to the report you submitted.
If paid or promotional boost options are offered, we may use payment and report information to process the boost, create social media content, publish or schedule posts, confirm publication and keep transaction records.
Where social posting or scheduling tools are used, information from the report may be shared with those service providers to create or publish the requested post.
- Advertising, business and lead enquiries
If you enquire about advertising, sponsorship, business promotion or related services, we may use your information to:
Respond to your enquiry
Provide prices, proposals or campaign information
Manage bookings and invoices
Deliver advertising or promotional services
Send service-related updates
Maintain business records
Measure campaign performance
Create or schedule advertising content where requested
Share relevant campaign information with service providers who help us deliver the service
If we pass a business enquiry or lead to an advertiser, partner or third party, we will only do so where it is appropriate and lawful.
- Payments, donations, subscriptions and paid services
If you make a payment, donation, subscription, ticket purchase, advertising purchase, pet boost purchase or other paid transaction, your payment may be processed by a third-party payment provider.
We do not normally receive or store your full payment card details. The payment provider may collect and process your payment information under its own privacy policy.
We may keep records of transactions for accounting, tax, contractual, fraud prevention, dispute handling and legal purposes.
- Email updates, alerts and marketing
If we offer newsletters, email updates, push notifications, alerts or marketing messages, we will only send them where we have a lawful basis to do so.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.
Where you have opted into a specific alert or update, such as a pet report update, event update or local news notification, we may use your contact details to provide that service.
We may still send service-related messages where necessary, such as updates about an advertising booking, payment, account, complaint, event registration, pet report, sighting, security issue or enquiry.
We may keep a record of marketing preferences, consent, unsubscribe requests and “do not contact” requests so that we can respect your choices.
- Push notifications
If push notifications are enabled on our website, you may be asked whether you want to receive notifications.
If you allow notifications, our website or notification provider may store a notification token or similar identifier linked to your browser or device. We may use this to send local news updates, service alerts or other notifications you have chosen to receive.
You can stop push notifications by changing your browser or device settings, or by using any unsubscribe or notification preference option we provide.
- Embedded content and third-party services
Articles and pages on our website may include embedded content from third-party websites, such as videos, maps, social media posts, forms, adverts or other interactive features.
Embedded content from other websites behaves in the same way as if you visited that website directly. These third parties may collect data about you, use cookies, embed additional tracking and monitor your interaction with their content.
Examples may include:
YouTube or video platforms
Facebook, Instagram, X, LinkedIn or other social media platforms
Google services, including maps, analytics or advertising tools
Advertising networks
Payment providers
Newsletter providers
Analytics providers
Email delivery providers
Push notification providers
Social media scheduling or posting tools
Form, security, anti-spam or website hosting providers
Event, booking or calendar tools
Mapping and location services
You should review the privacy policies of those third parties for more information.
- Who we share information with
We may share personal information with:
Website hosting providers
IT, security and maintenance providers
Email and communication providers
Payment processors
Advertising and analytics providers
Professional advisers, such as accountants or lawyers
Regulators, courts, law enforcement or public authorities where required
Contributors, freelancers, editors or people assisting with editorial work
Advertisers or partners where necessary to deliver a requested service
Event organisers, sponsors, venues or partners where necessary
Social media or scheduling providers where needed to publish requested content
Mapping, notification, form, anti-spam or website service providers
Service providers who help us operate our website and business
We do not sell personal information to advertisers.
- Special category and sensitive information
Some information may be sensitive because of what it reveals or the circumstances in which it is provided. This may include information about health, disability, vulnerability, children, victims of crime, addresses, locations, incidents, complaints or distressing events.
Please do not provide sensitive personal information unless it is relevant and necessary.
Where we receive sensitive information, we will handle it carefully and only use it where we have a lawful reason to do so, such as explicit consent, legal obligations, vital interests, public interest journalism, safeguarding, legal claims or another lawful basis.
- Children and young people
The Havering Daily may report on schools, families, youth activities, community events and stories involving children or young people.
We take care when processing information about children and young people. Where appropriate, we may seek consent from a parent, guardian, school, organiser or responsible adult before publishing certain information or images.
However, in some journalistic or public interest circumstances, we may process or publish information without consent where lawful and appropriate.
- International transfers
Some third-party service providers may process personal information outside the United Kingdom.
Where this happens, we expect appropriate safeguards to be in place, such as adequacy regulations, approved contractual protections or other lawful transfer mechanisms.
- How long we keep personal information
We keep personal information only for as long as necessary for the purpose it was collected.
Retention periods may vary depending on the type of information.
Examples:
General enquiries may be kept for as long as needed to respond and maintain reasonable records.
Advertising and financial records may be kept for accounting and tax purposes.
Editorial material may be kept for archive, public interest, legal and journalistic purposes.
Complaint records may be kept for editorial, legal and regulatory reasons.
Event registration records may be kept for event administration, safety, accounting and dispute handling.
Lost/found pet reports may be kept while the report is active and for a reasonable period afterwards for service, safety, audit, dispute or legal reasons.
Pet photographs and report data may be removed, archived or anonymised where appropriate after a report is marked found, reunited, archived or no longer needed.
Marketing preference and unsubscribe records may be kept so we can respect your choices.
Cookie consent records may remain on your device until they expire, are reset, or are deleted by you.
Payment and transaction records may be kept for accounting, tax, legal and dispute handling purposes.
Security logs may be kept for a limited period unless needed to investigate misuse, fraud or security incidents.
- Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.
This may include access controls, security monitoring, anti-spam tools, secure hosting, software updates, backups and administrative controls.
However, no website, email system or online service can be guaranteed to be completely secure. You should take care when sending sensitive information electronically.
- Your rights
Under UK data protection law, you may have rights including:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to object
The right to data portability
Rights relating to automated decision-making, where applicable
The right to withdraw consent where processing is based on consent
These rights may be subject to legal limits and exemptions, including exemptions relating to journalism, freedom of expression, legal claims and public interest reporting.
To make a request, contact us at:
Email: advertise@thehaveringdaily.co.uk
We may need to verify your identity before responding.
- Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will be published on this page with an updated “last updated” date.