Crossrail, together with Network Rail and Transport for London (TfL), are working on Romford station to prepare for the start of the Elizabeth line services.
Romford station will benefit from a major station rebuild, with significant upgrades including improvements to the station façade, a better ticket hall and new lifts.
Contracts were awarded in September 2019.
The upgrade will include:
An improved ticket hall with new entrance and ticket gates.
Refurbished waiting room and toilets.
New customer information screens and signage.
200+ metre long platforms.
Accessible by lifts.
Step-free from platform to street. Improvements to the area around the station in partnership with London Borough of Havering.
There will also be a fleet of new trains that include a train every 5 minutes at peak times in central London with walk-through carriages.
Space for 1,500 people.
CCTV, WiFi and live travel information.
Lifts to be installed to Platforms 3, 4 and 5 as part of Romford ticket office refurbishment works – programme for completion currently under review.
There will also be lifts for Platforms 1 and 2 that are currently under development for a new southern entrance for the station
In May 2015, TfL took over the operation of the stopping services from Romford station. New TfL Rail trains are being gradually introduced between Shenfield and Liverpool Street.
At peak times 12 Elizabeth line services an hour will run between Shenfield and central London, calling at all stations. An additional four trains an hour will run between Gidea Park and Liverpool Street main line station, westwards in the morning peak and eastwards in the evening peak.
When the full route opens, passengers will be able to travel through central London without having to change trains.