Last updated: October 2025
Definitions
- “The Havering Daily” (“THD”, “we”, “us”, “our”) means the digital news platform and associated channels operated by The Havering Daily Ltd.
- “Advertiser” means any individual or organisation placing advertising with THD.
- “Advertisement” means any banner, sponsored content, promoted article, newsletter placement, or other paid-for marketing material displayed via THD platforms.
Booking & Acceptance
All advertising is subject to acceptance by THD. We reserve the right to:
- Refuse or remove any advertisement at our sole discretion without obligation to provide justification.
- Reject misleading, offensive, defamatory, political, adult, or non-compliant content.
- Amend placement or scheduling where technically necessary while maintaining campaign value.
A booking is confirmed once payment has been received in full unless otherwise agreed in writing.
Payment Terms
- All advertising must be prepaid unless a signed credit agreement exists.
- Invoices are payable immediately unless otherwise stated.
- Late payment may result in suspension or termination of advertising placements.
- Prices exclude VAT unless stated otherwise.
Advertising Content
The Advertiser confirms that:
- All advertising copy, imagery, links, claims, branding, and promotions comply with UK law, ASA advertising standards, CAP Code rules, and consumer protection legislation.
- Content is accurate, not misleading, and not likely to cause harm or offence.
- All intellectual property rights for supplied materials are owned by the Advertiser or cleared for commercial use.
The Advertiser agrees to indemnify THD against any claims, damages or legal actions arising from published advertising content or materials supplied.
Editorial Independence
- Advertising does not influence or control editorial decisions or news coverage.
- Sponsored content, advertorials, or paid promotions will be clearly labelled in compliance with editorial and regulatory standards.
- THD reserves full editorial control over all content published on the platform.
Placement & Performance
- While we aim to provide estimated impressions or views, results cannot be guaranteed.
- Advertising performance depends on audience behaviour and site traffic levels which may fluctuate.
- Specific placement requests are accepted where possible but cannot be guaranteed in all circumstances.
No refunds will be issued due to underperformance or unmet exposure expectations where placements were delivered as booked.
Design, Artwork & Deadlines
- Advertisers are responsible for providing compliant artwork to THD’s published specifications.
- Where design services are purchased separately, proofs will be supplied for approval prior to publication.
- Advertisers are responsible for checking final approvals — errors accepted after sign-off cannot be refunded or amended mid-campaign.
Campaign Changes & Cancellations
- Once a campaign has started, no refunds are available.
- Cancellations must be made in writing at least 7 days prior to campaign launch to receive a refund (excluding design work already completed).
- Design services are non-refundable once work has commenced.
Technical Issues
While we work to ensure continuous availability:
- THD accepts no liability for temporary outages, ad serving interruptions, platform updates, or third-party technical failures.
- Where downtime exceeds 24 hours consecutively, reasonable compensatory exposure may be offered at THD’s discretion, but no cash refunds apply.
Banner Clicks & External Websites
- THD does not accept responsibility for the content, security, legality, or functionality of advertiser websites linked to our platform.
- Advertisers are responsible for GDPR-compliant data handling on any external landing pages.
Lead Generation (Where Applicable)
Where advertising campaigns include enquiries or lead-generation services:
- Leads are delivered in good faith based on user submissions.
- THD does not guarantee lead quality, conversion outcomes, or commercial results.
- Clearly invalid or duplicate leads may be credited at THD’s discretion where evidenced within 48 hours of receipt.
Termination
THD reserves the right to terminate advertising immediately if:
- Payment is overdue;
- Content breaches regulations or these terms;
- Advertising causes reputational or legal risk.
No refunds will be due in such cases.
Data & Privacy
THD processes personal data in accordance with UK GDPR and our Privacy Policy.
Advertisers must handle all received lead or contact data in strict compliance with GDPR requirements.
Liability Limitation
- THD’s total liability for any advertising campaign is limited to the amount paid for the relevant booking.
- We accept no responsibility for any indirect or consequential losses, loss of revenue, or business disruption arising from advertising placements.
Force Majeure
THD is not liable for delays or failures caused by events beyond reasonable control, including (but not limited to): server outages, network failures, acts of God, war, industrial action, or government restrictions.
Political Advertising
- THD maintains strict editorial neutrality in all political matters.
- Political advertising must be declared at the time of booking. This includes promotions relating to:
- Political parties
- Election candidates
- Elected officials
- Campaign organisations
- Referendums or policy campaigns
- Political advertisers are solely responsible for ensuring compliance with:
- The Political Parties, Elections and Referendums Act 2000 (PPERA)
- Electoral Commission regulations
- All ASA and CAP advertising standards
- Legally required imprints must be provided and approved prior to publication.
- THD reserves full discretion to refuse, suspend, remove or limit political advertising that:
- Lacks required regulatory details
- Breaches legal standards
- Risks reputational harm
- Could be perceived as promoting misinformation, hostility or electoral manipulation
- Political advertising does not imply any endorsement by THD of any political party, candidate or viewpoint.
- All political advertisements or sponsored political content shall be clearly labelled as advertising or sponsored promotional material.
- During official regulated election periods, THD may:
- Suspend political advertising entirely; or
- Restrict placements, targeting or volume to maintain neutrality and fairness.
- No refunds apply to political advertisements withdrawn due to regulatory or compliance issues or delays in regulatory approvals.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the English courts.
Acceptance
Booking or payment for advertising with The Havering Daily constitutes full acceptance of these Terms & Conditions by the Advertiser, including all political advertising provisions where applicable.