CeX Romford: Sixteen Years of Sustainable Shopping in The Mercury Shopping Centre.

For more than sixteen years, CeX Romford has been at the heart of The Mercury Shopping centre — offering Havering residents sustainable shopping, same-day cash for phones and electronics, and a friendly, local touch. Now, following a major store refresh, the team is celebrating their continued commitment to the community.

Stepping into the CeX store in The Mercury feels like walking into a hub of modern sustainability — a place where technology meets recycling, and where local residents can buy, sell or trade their gadgets with ease and confidence.

For over sixteen years, CeX has been bringing sustainable shopping to Havering, giving customers the chance to trade in phones, games and gadgets for same-day cash or store credit.

“We’re proud to bring the CeX recycling ethos to Havering,” said the team. “We offer great prices for pre-owned phones, games and gadgets. Our in-store experts rigorously test everything traded in, so we can provide a competitive five-year warranty.”

That five-year guarantee has become a local hallmark — reassuring customers that second-hand doesn’t mean second best. It’s one of the key ways CeX has set itself apart in Romford’s busy retail scene.

A Strong Relationship with the Local Community

Beyond recycling and retail, CeX Romford has built a reputation for its community spirit. Over the years, the store has run local competitions with prizes for all ages, supported school fundraising drives, and backed national partner charities like Muscular Dystrophy UK and the Sickle Cell Society.

“We’re passionate about providing great customer service and support to our local community,” the team explained. “We’ve been part of Havering for 16 years and we’re open to greater cooperation with schools and local charitable organisations who approach us.”

This local-first approach extends to the staff too — all of whom come from Havering and its surrounding areas. Some have worked at CeX for more than five years, giving the store a familiar, trusted face for returning customers.

A Fresh Look for a Familiar Favourite

The Romford branch has recently undergone a major store refresh, marking a reinvestment into both the business and the local economy.

“We believe in serving our community, hence the re-investment in upgrading the shop,” said the team. “Our investment into CeX Romford has resulted in more retail space and even more phones, games, electronics and gadgets for customers.”

The refurbishment has also created new employment opportunities — all of which CeX plans to fill with local talent.

Reliable, Trustworthy, and Here to Stay

In a town centre full of big names, CeX stands out for its mix of reliability, sustainability and community values.

“Whether you’re looking to clear out clutter and get same-day cash for your gadgets, or trade in for tech at a great price — all with a five-year warranty — CeX is the UK’s number one second-hand electronics retailer,” said the team proudly.

As the store celebrates more than a decade and a half in The Mercury Mall, it remains more than just a tech retailer — it’s a trusted local business built on recycling, reinvestment and relationships.

Stay up to date with all of our latest updates and content by following us on our social media accounts!

We have created community pages where we will share our up-to-date stories happening in the area. Add the area closest to where you live.